Convert Better With Website Chatbots

Engage with your website visitors, convert new leads and build better relationships on your website by leveraging a live chat for support.

Add a chat widget with a few clicks
Provide better real-time support
Have friendly and personalized conversations at scale
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Trusted by Industry-Leading Companies

Empower Conversations: Harness the
Potential of a Chatbot for Website!

Add a Customizable Chat Widget Within Minutes

The chat widget is completely customizable, so you can match your website’s colour and branding. You can also easily personalize the widget’s title and position

Chatbot-to-Human Handover

Automatically assign multiple customer conversations on the website livechat to the respective human agents on the team and save time.

Ongoing Campaigns and Reports

Create ongoing marketing campaigns to successfully target website visitors and generate comprehensive reports to monitor chatbot and agent performance.

Automated Responses

Use a bot for website as much as you like to answer customer questions, create automated responses for FAQs and reduce agent workload.

Real-Time Typing Indicators

Deliver an interactive customer experience by displaying animated dots when new messages are being typed on the online website chat by the chatbot or the human agent.

Tags and Labels

Optimise web automation and provide personalized support to every website visitor in real time by auto-assigning conversations to the right people on your team.

Add a Live Chat on Website and Convert Visitors
into Customers

Increase Website Conversions

Convert sales leads into buying customers by triggering smart conversations via website chatbots. 

You can also create ongoing marketing campaigns to target website visitors via outbound messaging.

This scalability allows businesses to effectively cater to high website traffic, capture leads, and guide them towards making a purchase.

Reduce Call Center Workload

Resolve FAQs instantaneously and reduce traffic headed towards the call center by training your website chatbots.

By reducing the reliance on human agents, businesses can optimize their teams to handle more urgent tasks and allocate resources efficiently. 

This reduces staffing needs, lowers operational costs, helps save time and improves overall cost-effectiveness.

24x7 Availability

Successfully assist your local and global clientele by resolving customer queries on your website both inside and outside office hours.

By resolving customer queries around the clock, businesses can easily deliver a seamless and uninterrupted customer experience. 

Whether it's a customer seeking information, or making a purchase decision, having a live chat for support available at any time ensures that customers can access the support they need when it is most convenient for them.

Automate Agent Assignment

Deploy automation on your website and auto-assign customer inquiries to relavant teams and human agents using tags.

The use of tags in agent assignment provides valuable insights into customer inquiry patterns and trends. 

By analyzing the distribution of tags, businesses can gain a deeper understanding of the types of inquiries they receive and identify areas for improvement allowing businesses to make informed decisions.

Know Your Customer Personally

Great marketing starts with knowing your customer better. 

Track and obtain deeper insights about customer behavior, sign-up dates, custom attributes like subscription dates, how many times they’ve ordered a product and more. 

Websites with chatbots help you understand your customers better and make data-informed decisions that benefit your business in the long-run.

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Add a Live Chat to Your Site Today

Improve your business with live chat for support. Drive leads through your sales funnels, recommend products, offer discounts, answer questions 24/7 and more.

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Our Helpdesk software answers customer queries and addresses user or system issues.

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Create an account at https://helpdesk.shoutout.ai/app/login.

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